Return & Refund Policy

At Dubai Decor, we want you to have a satisfactory shopping experience.

Returns

A return may be accepted if the product is received damaged, defective, or significantly different from the product ordered, subject to verification.

To request a return, contact us as soon as possible after receiving your order.

Please provide:

• Order number
• Product details
• Clear photos or video showing the issue
• A brief description of the problem

Product Condition

Returned products should, where applicable, be unused and in their original packaging with all included accessories.

Products that have been used, damaged after delivery, altered, or returned without the required information may not qualify for a return.

Wrong or Damaged Product

If you receive the wrong item or your product arrives damaged, please contact us promptly. We will review the issue and provide the appropriate solution.

Refunds

If a refund is approved, the refund method and processing time will depend on the payment method used and the circumstances of the order.

For Cash on Delivery orders, any approved refund will be handled according to the refund method communicated by Dubai Decor.

Non-Returnable Items

Certain products may not be eligible for return due to their nature or condition. Any applicable restrictions will be communicated in the product information or at the time of purchase.

Please contact Dubai Decor before sending any product back. Unauthorized returns may not be accepted.

This policy may be updated when necessary.